Semi-Managed Features

 

Every VPS comes complete with our semi managed vps service. Below is a detailed list of what is covered. Upgrade to our fully managed service for just $45.00 per month.

Service / Feature	Covered
Root User Access
Free Reboots
24/7/365 Remote Hands *1
Within 3 Hours Response Time
Within 24 Hours Resolution Time
Unlimited Support Tickets
Initial Server Setup
Add Additional IPs to the Server
Server Updates as Requested *1
Control Panel Updates as Requested *1
Hardware Failure Replacement
Online Management Portal
Resource Monitoring (Drive Space, CPU usage, Memory )

• *1: System Adminstration - Your VPS includes 2 (two) full hours of free system administration service each month. This may be applied to any changes, updates, or any system adminstrator task you want done. Service record in 15 min intervals and regular support rates of $35/hr apply after you have used your free time.